Privacy Policy

Introduction

Smart Campus ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application (the "App").

The Smart Campus mobile app is designed to facilitate communication between parents, teachers, and educational institutions. By using our App, you agree to the collection and use of information as described in this policy.

Information We Collect

Information You Provide

• Name, email address, phone number
• User role (parent or teacher)
• Student information, grade levels, and class assignments
• School or institution affiliation
• Profile photos (optional)
• Messages, documents, and files you share through the App

Information Collected Automatically

• Device type, operating system, and unique device identifiers
• IP address and mobile network information
• App usage patterns, session duration, and features accessed
• Error logs and crash reports
• Approximate location based on IP address (precise location only with your consent)

How We Use Your Information

We use your information to:

• Provide and maintain the App's functionality
• Authenticate users and manage accounts
• Facilitate communication between parents, teachers, and schools
• Send notifications, announcements, and alerts
• Provide customer support
• Improve the App and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your information with:

Educational Institutions

Schools and districts you are affiliated with to facilitate educational services and communications.

Service Providers

Third-party vendors who help us with hosting, analytics, authentication, and customer support. These providers are contractually obligated to protect your information.

Legal Requirements

When required by law, court order, or to protect the rights, property, or safety of Smart Campus, our users, or the public.

With Your Consent

We may share information with third parties when you give us permission to do so.

Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication protocols
• Access controls and monitoring
• Regular security audits

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Children's Privacy

Our App is designed for use by parents and teachers, not for direct use by children under 13. We do not knowingly collect personal information from children under 13 without parental consent. Parents control what information is shared about their children. Schools must obtain appropriate parental consent before using the App.

Your Rights

You have the right to:

• Access and review your personal information
• Update or correct inaccurate information
• Request deletion of your account and data
• Opt-out of non-essential notifications

Account Creation and Management

Smart Campus accounts are created and managed by school administrators. Individual users (parents and teachers) do not have the ability to create accounts independently. All account creation, modification, and deletion requests must be submitted through your school administrator.

Account Deletion and Data Removal

To request deletion of your account and associated personal data, please contact your school administrator. Your administrator can submit deletion requests on your behalf through the Smart Campus support system.

Upon receiving a verified account deletion request from your school administrator, we will:

• Deactivate your account immediately
• Remove or anonymize all personal data within 90 days
• Retain only data required by law or for legitimate business purposes
• Provide confirmation of data deletion upon request

For data deletion requests or inquiries about the deletion process, please contact your school administrator or reach out to our support team through the App's support feature.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. Upon account deletion, we will remove or anonymize your data within 90 days, except where retention is legally required.

International Data Transfers

Your information may be transferred to and processed in countries where our service providers and data centers are located. By using our App, you consent to the transfer of your information to these locations.

Third-Party Services

The App may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Push Notifications

With your permission, we send push notifications for school announcements, messages, and event reminders. You can disable push notifications in your device settings at any time.

Compliance

This Privacy Policy is designed to comply with:

• International data protection and privacy standards
• Children's online privacy protection requirements
• Educational data privacy regulations
• Mobile application platform policies (Google Play Store and Apple App Store)
• Industry best practices for data security and user privacy

We are committed to maintaining compliance with applicable laws and regulations in the jurisdictions where we operate and where our users are located.